- Our Parks
- Our Holidays
- Special offers
- Own Your Own
- The Isle of Wight
Subscribe to our mailing list to get all the latest offers from Island View Holidays.
The following terms and conditions apply to all direct holiday and short break bookings made both online & via our call centre.
Island View Holidays is the trading name of Southern Parks Limited. When you book your holiday your contract will be with Southern Parks Limited however we refer to ourselves as ‘Island View Holidays’.
Your booking shall be in accordance with the details confirmed at the time of booking. Your booking shall be non-transferable and non-alterable. If you wish us to make an alteration to your booking we will use reasonable endeavours to accommodate your request but no guarantee can be given. An administration fee of £25 will be charged for making any alteration to your booking and increased rates may apply for altered accommodation and/or timings. Once the contract is made it can not be transferred to anyone else or changed (including the members of your party) without our agreement. If you would like to make small changes, such as the type of accommodation, we will of course try to help.
Should you need to cancel your booking you must advise us by telephone and then confirm this cancellation in writing to us by post, fax, or email quoting your booking reference number. Your cancellation will only be as effective as at the date we receive your written confirmation. Our cancellation charges are those detailed below unless you have taken out our "Cancellation Protection Plan".
|Period Before Arrival Date||Cancellation charges as a % total cost
(excluding credit card charges)
|More than 30 days||Loss of deposit|
|30 - 22 days||50%+|
|21 - 15 dayss||60%+|
|14 - 8 days||80%+|
|7 Days or less||100%|
To help protect against unforeseen circumstances please contact our customer service team on 01983 721606 for details of our ‘Cancellation Plan’ which is there to help protect you against circumstances such as illness, bereavement and redundancy. Alternatively, we strongly advise that you take out holiday insurance to protect against any potential loss of your deposit in the event you need to cancel your booking.
If you need to cut short your holiday after it has commenced, we regret that we are unable to refund any monies paid.
These Terms and Conditions are correct at time of publishing and may be subject to change. Revisions to these terms and conditions will be published here on our website.